Don's Piano Service Privacy Policy
1. Introduction and Scope
This Privacy Policy describes how Don's Piano Service (www.dongjun.ca) handles personal information collected through our website and, specifically, through our Google Ads Lead Forms. As a business operating in Canada, we commit to adhering to the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We only collect the minimum necessary personal information that you voluntarily submit when requesting service or consultation. This information is essential for us to provide the professional piano services you request:
Contact Information: Name, Email Address, and Phone Number.
Service Inquiry: Any brief description of the service you are seeking.
3. Purpose of Collection and Use
We collect and use your personal information solely for the following purposes:
Service Scheduling and Communication: To use your name and phone number to arrange and confirm piano tuning or repair services in the Greater Toronto Area (GTA).
Service Confirmation: To use your email address to send service confirmations and follow-up communications.
We will not sell, rent, or trade your personal information.
4. Consent and Security
A. Consent: By submitting your information through our lead form, you imply consent for us to collect and use that information for the specific purpose of fulfilling your service request (i.e., scheduling an appointment).
B. Security: We take reasonable security measures to protect the personal information you provide from unauthorized access or disclosure.
C. Retention: We retain your personal information only as long as necessary to fulfill the purpose for which it was collected or as required by law.
5. Access and Correction
Under PIPEDA, you have the right to access and request correction of the personal information we hold about you. To exercise these rights, please contact us using the details below.
6. Policy Changes and Contact Information
We may update this policy occasionally. Any changes will be posted on this page.
If you have any questions or concerns regarding this Privacy Policy or our practices, please contact our Privacy Lead:
Privacy Lead: Jun Dong Owner
Business: Don's Piano Service (www.dongjun.ca)
Email: piano@dongjun.ca
Phone: 6478308373
Effective Date: November 12, 2024